Support

Hey, we’re here.

Median hold time on the phone last month was 42 seconds. Chat is usually under 90. Self-serve is always under 1 click.

Call 1-800-ROAMR-99 Email support
Live

Network status

Fiber backbone

Operational · last incident 11 days ago.

Fixed wireless

Operational · 1,842 towers reporting.

Mobile — Denver Metro

Degraded 5G in 2 cell sectors · ETA 3:40 PM MT.

See the full status page at status.roamr.io. Subscribe for email or SMS notifications on the markets you care about.

Help center

Self-serve answers.

Prefer a human

Three ways to reach us.

All support is US-based, available 24/7, and doesn’t cost extra. Because paying extra for help is weird.

Outage credits

We automatically credit your account for any unplanned outage longer than 4 hours. You don’t need to call, and you’ll see the credit on your next invoice.

Report an outage